How to Fix Gmail Not Receiving Emails Issues

If you’re having trouble receiving emails from Gmail, there are several different steps you can take to get them working again. Learn How to Fix Gmail Not Receiving Emails Issues in elementary steps with proper guidelines. 

However, it is not a frustrating issue; here, you will see how easy it is to troubleshoot this. You can get this problem on any device, so we’ll also write solutions for them. 

How to Fix Gmail When It’s Not Receiving Emails

To troubleshoot any types of problems, always remember to start from the primary functions. If you find out why you’re not receiving emails, you will understand How to Fix Gmail Not Receiving Emails Issues. 

Let’s start our general troubleshooting process:

Check Google’s Servers

Although it’s incredibly uncommon, Google services do occasionally suffer outages. If your Gmail account is not working correctly, check the message history to ensure no spam messages have been sent to your inbox during the outage. If an issue occurs while processing a particular request, you might find a notice in the error log. However, if you haven’t received any errors lately, then it probably means that nothing went wrong with Gmail.

Send Email To Your Account for Testing

One way to diagnose why you’re not receiving some messages is to send them again using different services. It is an effortless way to test whether everything ok or if there is any problem. Send two emails from different services. You can send one from your Google account and the other from yahoo or outlook. If they go through, there’s no reason for you to worry.

Check Your Spam Folder

Don’t forget to double-check your junk mail folder! You will find out if your message is here or in the bin. Just click “Spam” (if you can find it) and select the option “Inbox.” Your inbox should be on the left side of your screen when you visit or Gmail mobile app.

Check Your Trash

Similarly, you’ll probably want to check your trash folder. Maybe you accidentally clicked on something or accidentally removed something from your inbox.

Go to All Mail

Finally, there’s an “All Mail” button on the left side of my screen that displays all the messages you have received from your inbox. If you cannot locate the email you’re searching for in the trash or spam folder; the “All Mail” button might help me out. If you accidentally send yourself a message, it’ll appear in the “All Mail” section. To keep things tidy, you can move the email into another folder called “Archive.”

Update the Gmail App

It’s essential to keep your email app updated. If an old version of your email app comes preinstalled on your phone, check for updates from the store when prompted.

Use a Different Browser

Even if you’ve already tried using every available method for finding your email address, you might want to give another one a shot. Gmail only officially supports Firefox, Chrome, Safari, and Opera, but you may be able to get it working on other popular web-based programs too.

You can open your Google Mail app with different browsers on your device.

  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Edge

Make sure these browsers have cookies and JavaScript enabled.

Using Gmail on your mobile device, use the web version instead. Gmail often has issues synching between devices and may not be able to receive new messages right away.

Try Gmail On Your PC

You may be able to use your smartphone instead of your computer to log into Gmail. If you’re on your desktop or laptop computer, you’ll probably want to use Google Chrome instead of Internet Explorer. Whereas it might not be updated as often, Chrome is more reliable because it doesn’t rely on third-party software. So if there’s something wrong with the browser, you won’t need to worry about updates.

Log out and Re-enter into the Account

If logging out of your Gmail account helps fix the issue, you should force sync your email to ensure that your inbox is up-to-date. This should resolve any missing emails.

Gmail Account Storage

Sadly, it doesn’t come without cost. Free users get 15GB of space from a particular Gmail account. However, if you pay $5/month, you should enjoy 100GB of online email, including attachments, plus 50MB of offline mail.

Gmail does not automatically delete old messages when placed in the trash folder. They stay online for thirty days until Google deletes them. However, each message consumes storage space, so if you’ve got lots of emails sitting around, you may want to clean out the trash regularly. To do that, go to Settings > General > Usage (and click “Show Advanced settings”). You’ll see a list of recent activities called Recent activity. Clicking on any item opens a menu where you can choose what to keep or get rid of.

Check Gmail Filter Settings

Using an email filtering service might be worthwhile if you want to filter out unwanted messages from your inbox. However, even though a filter may have blocked your message, don’t give up hope just yet.

However, you can do filter settings by yourself. 

  1. First, check if you’ve selected your browser’s “Show the web version” setting.
  2. On your PC:
  3. Go to your Gmail settings by clicking on the gear button in your screen’s upper right-hand corner.
  4. Click on “See All Settings.”
  5. Click the link for ‘Filters and blocked addresses.
  6. Go through your spam filter and see if any mail you’ve received has come from an unwanted source. If so, unfilter the sender by entering your settings and changing your preferences.
  7. If you’ve blocked or filtered any emails because the sender sent them to an invalid or spoofed address, please get in touch with them so they can remove the records of sending you these messages.

Disable Gmail Email Forwarding

Forward your old emails to your new ones if you want to receive any future emails from that person.

To change your email provider to Google, you must go through these steps again.

  1. Go to and click on the gear symbol to access your account preferences.
  2. Click on “View All Settings.”
  3. Go to the “Forwardings and POP/IMAP” tab.
  4. Before you refresh, disable the “Forward” button, so you don’t lose any messages.
  5. If an error occurs during your forward, please get in touch with your recipient and let them know so they can fix it for you.
  6. Only for those using IMAP in a Windows desktop email program.

Disable Your Antivirus Program

If your antiviral software has an option for blocking emails, then you can turn that off and see if you get any viruses in your inbox. Alternatively, you could ask the sender to resend the message after disabling the filter.

You could alternatively prevent anti-viruses from starting up by disabling them via the Task Manager. These steps below are more useful if you use Gmail but not Google Apps.

  1. Open the Windows task manager by pressing Ctrl + Shift + Esc.
  2. Look for your anti-virus software in “Startups. “
  3. To stop your anti-virus software from automatically starting when Windows boots, right-clic­k your anti-virus application and choose “Disable.”
  4. Restart your computer. If you’re having trouble receiving emails, try asking the sender to resubmit the message. Then check your spam folder and delete any unwanted messages. Next, make sure your anti-virus software is turned on (if you haven’t already). 
  5. Finally, click “enable” on your security settings, so they’re automatically applied each time you start your PC.

Google Support

As you can see, there are various processes if you want to know How to Fix Gmail Not Receiving Emails Issues?

After trying all these methods, it is better to contact Google’s official customer service team if you still find any issues. Or you can contact us to solve this issue.

However, it’s important to remember that you shouldn’t use any unofficial channels when contacting them. Many fake channels exist because people want easy access to the real thing.

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